Return and Exchange Policy

Dear Customer

Thank you for your purchase with our small business. Please check all your items once you have received them. We operate a change of mind returns policy if you return an item within 14 days of receipt, we'll give you back the amount you paid for the item.

Towels, blankets, teethers, bibs, shoes, clothing, and all Baby’s Gift range are unexchangeable for hygiene reasons, unless faulty and unused. As all items are checked to ensure quality prior to shipment.

All Products with small parts are suited for 3 years plus and only to be used with parental supervision.

If you are sending your order back to us, please notify us within 14 days of receipt, and send it back to:
ATTN PlayKin Pty Ltd
202/91A Bridge Road, Westmead, NSW 2145

Please note we are not able to provide a return label and remember to keep proof of postage.
Please ensure all original labels and packaging are undamaged and as new. Please wrap the items securely so they arrive in good condition.

When returning goods which you bought using a discount or offer, we will adjust the refund accordingly. We will try to process your returns as quickly as possible, but it can take up to 14 days.

If you have placed an order but then wish to change the item or cancel it, please contact us as soon as you are able. We will try our best to make any changes if the item has not been mailed out already. In such cases, you may have to wait until you receive the order and then follow the normal Returns procedures.

Best Regards,

PlayKin Pty Ltd
Westmead, NSW 2145